Vendor Guide

Responding to RFQs

How to respond to custom order requests and win business

rfq quotes custom bidding

Responding to RFQs

Request for Quotes (RFQs) are custom order opportunities. Win them with great responses.

Understanding RFQs

An RFQ includes:

  • Customer's design requirements
  • Metal and gemstone preferences
  • Budget range
  • Timeline expectations
  • Reference images (sometimes)

Crafting Your Response

  1. Read Carefully - Understand all requirements
  2. Assess Feasibility - Can you deliver quality on time?
  3. Calculate Costs - Be accurate with pricing
  4. Prepare Quote - Detailed breakdown
  5. Add Value - Include portfolio examples

Quote Best Practices

  • Be competitive but realistic
  • Break down all costs transparently
  • Include clear timeline
  • Show relevant past work
  • Offer alternatives if helpful

Standing Out

  • Respond quickly (within 24 hours)
  • Ask clarifying questions
  • Suggest improvements to design
  • Offer multiple options at different price points
  • Highlight your expertise in this type of jewelry

After Winning

  1. Confirm all details with customer
  2. Collect advance payment
  3. Begin production
  4. Send regular updates
  5. Quality check before shipping

Still have questions?

Our support team is ready to help you.

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