Vendor Guide

Setting Up Your Store

Create an attractive storefront that drives sales

store setup storefront profile

Setting Up Your Store

Your store is your brand's home on OJEMS. Make it count.

Store Profile

Complete your store profile with:

  • Store Name - Your business/brand name
  • Logo - High-quality logo (400x400px recommended)
  • Cover Image - Banner showcasing your best work
  • Description - Tell customers about your heritage and expertise
  • Specializations - Types of jewelry you excel at

Contact Information

  • Business address
  • Contact phone number
  • WhatsApp for quick queries
  • Email for formal communications

Store Policies

Define your policies for:

  • Returns - Your return/exchange terms
  • Shipping - Delivery timeframes and charges
  • Custom Orders - Lead times and processes
  • Repairs - After-sale service offerings

Business Hours

Set your operating hours so customers know when to expect responses.

Building Trust

Boost credibility by:

  • Adding certifications and awards
  • Sharing your story/history
  • Uploading workshop photos (without compromising security)
  • Getting verified badges

Still have questions?

Our support team is ready to help you.

Contact Support