Shopping & Orders

Tracking Your Order

Monitor your order status from confirmation to delivery

tracking delivery shipping status

Tracking Your Order

Stay updated on your order's journey from our workshop to your doorstep.

Order Statuses

  • Order Placed - Your order has been received
  • Confirmed - Payment verified and order confirmed
  • In Production - Your jewelry is being crafted
  • Quality Check - Final inspection before shipping
  • Shipped - On its way to you
  • Out for Delivery - Will arrive today
  • Delivered - Successfully delivered

How to Track

Method 1: My Orders

  1. Go to My Orders
  2. Click on the order you want to track
  3. View detailed status and timeline

Method 2: Order Email

Click the tracking link in your shipping confirmation email.

Method 3: Tracking Number

Enter your tracking number on the courier's website for real-time updates.

Delivery Notifications

You'll receive notifications at each stage:

  • When your order ships
  • When it's out for delivery
  • When it's delivered

Manage notifications in Settings > Notifications.

Still have questions?

Our support team is ready to help you.

Contact Support